Admin System (Reports) > Subscription Details

Void Subscription

Click the Void Transaction link on the Subscription Details page to display the Voiding Subscription page, which allows you to annul the consumer's subscription before the transaction is settled. NOTE: No credit is posted to the account; no funds are transferred.

The transactions are authorized and the funds are reserved, however, the funds will not be transferred. The process of transaction back issuing releases any pending funds; the time frame of this release varies from bank to bank.

Select a reason for the repeal from the Refund Reason drop-down menu.

Click Finish Void to submit the changes to CCBill's system.

Click Don't Void to discontinue.

Subscription void reasons: