The Subscription Details report contains: Details for Subscription, Client Information, Signup Information, Subscription Information, Customer Information, User/ Pass, AVS / CVV2/ Stat, Transactions, Void Transaction, and Refund Transaction .
Refer to following list for the details of each area of the Subscription Details page:
Details for Subscription - Displays the consumer's Subscription ID number, a 10-digit customer transaction account number used for billing purposes. Credit card subscription numbers begin with "1" and online check subscription numbers begin with "6".
Client Information:
Account - The CCBill main account and subaccount number .
Site - The name of the subaccount website.
URL - The Web location of the subaccount website. Click the link to open the URL's page.
Signup Information:
Time - The time of initial signup.
Email - The email the consumer used when signing up for the subscription.
IP Address - The network identifier represents the IP address the consumer used when signing up for the subscription.
Phone - The subscriber's phone number.
Subscription Information
This status information states whether the subscription is Active or Inactive:
Active - The consumer accounts that are currently working, or those accounts that are turned on.
Inactive - The consumer accounts that are deactivated, expired or shut off.
Below the status information is the credit card number or checking account number. This information is not complete; this ensures that the information is not compromised in any way.
Next, the subscription options are listed. For example, $9.95 for 00003 days followed by $17.95 every 30 days.
Member Since - The date of initial signup.
Next Billing - The next billing date.
Cancel Date - The date of the cancellation.
Cancel Reason - The reason for the cancellation.
Affiliate - The Affiliate ID.
Customer Information - This contains some personal information about the subscriber - the name and complete address.
Click the Cancel Subscription link to open the Cancel Subscription area and cancel and/ or discount the subscription. The consumer will be removed from the password file when the subscription expires.
User/ Pass - This contains the username and password the consumer used to login to the subaccount website. The Re-Add User link is also in this area and is used to resubmit a subscriber whose password has been deleted from the password file.
The Test Password link is displayed below the consumer's username and password. When you click the Test Password link, you will be redirected to the location specified by the Approval URL, which is typically where the login for the subaccount website will occur. You may test the displayed username name and password from the Approval URL location.
AVS/ CVV2/ Stat - In this area are the AVS Response Codes and CVV2 information. Below these are the billing status ("R" for rebill , "S" for single billing ).
AVS - The AVS Response Codes.
CVV2 - The CVV2 information.
Stat - The billing status ("R" for rebill, "S" for single billing).
Retries - If the transaction failed to rebill, then this number will show the number of retries the bank attempted to rebill the credit card or online check.
Transactions - Individual rebills, by transaction approval number, date, and amount, are listed. Also listed are the transaction information (amount and dates).
Void Transaction - Used to void the most current consumer transaction for a defined period before the transaction is settled. While the transactions are authorized and the funds are reserved, the funds will not be transferred from the consumer’s payment method. The process of transaction back issuing releases any pending funds; the time frame of this release varies from bank to bank.
Refund Transaction - Used to refund the most current transaction to the consumer; the consumer will see a credit posted to their account. Refunds may be used to remove subscribers from the subaccount website. Click the link to open the Refund Subscription page.
Terms for Topic
AVS Response Codes - The following lists the AVS codes: A - Address (Street) matches, ZIP does not. B - Address information not provided for AVS check. E - AVS Error. G - Non U.S. Card Issuing Bank. N - No Match on Address (Street) or ZIP. P - AVS not applicable for this transaction. R - Retry - System unavailable or timed out. S - Service not supported by issuer. U - Address information is unavailable. W - 9 digit ZIP matches, Address (Street) does not. X - Address (Street) and 9 digit ZIP match. Y - 5 digit ZIP matches, Address (Street) does not.
CVV2 Number - A number that is located on the back side of the credit card. The number is usually displayed following the last four digits of the account number.